Three Job Opportunities Available at AvePoint, Inc.
Originally Posted on: 2009-09-24
Message Expires on: 2009-11-24
Category: job_opportunity
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About The Company
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AvePoint, Inc. is an enterprise software firm that specializes in award winning data backup and management solutions for the latest generation of Microsoft Windows and Office products. The young company has experienced tremendous expansion in the past five years through triple digit growth and has received a minority investment from Summit Partners, a global private equity and venture capital firm with $11 Billion in capital under management. AvePoint operates one of the largest dedicated SharePoint research and development teams outside of Microsoft and serves over five thousand enterprise customers, including many Fortune-500 companies, via offices in Jersey City, San Jose, Chicago, and Washington D.C., USA; London, UK; Melbourne, Australia; Tokyo, Japan; Singapore; Munich, Germany; and Changchun, Dalian, China.
AvePoint currently markets and sells its expansive suite of SharePoint complementary software solutions through direct sales via its global offices and an extensive network of partners such as IBM, NetApp, Brocade, and Microsoft.
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FIRST POSITION: INSIDE SALES ASSOCIATE
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The Job:
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The inside sales position is ideal for someone who is driven and hungry for success. AvePoint offers a superb compensation package which includes a base salary + an excellent uncapped commission plan + outstanding benefits. In addition, our comprehensive training sessions offers all the necessary tools to succeed. Our water front Jersey City, NJ headquarter is located conveniently across the Hudson River from Manhattan, and just one 10-minute train stop from the World Trade Center.
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Responsibilities for the position include but are not limited to:
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-Develop new prospects and expand existing accounts
-Maintain required number of quality outbound calls to customer contacts
-Generate incremental revenue according to specific targets
-Conduct in-depth product presentations
-Record accurate customer data to the CRM system
-Provide high level of customer service to ensure client’s complete satisfaction
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Qualifications:
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-College degree (technical background preferred but not required)
-0 to 3 years of experience, recent graduates are welcome to apply
-Interest in the technology industry - Excellent communications and customer service skills
-Determination to surpass performance goals
-Willingness to learn
-Ability to work individually and within a highly collaborative team environment.
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SECOND POSITION: TECHNICAL SUPPORT
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The Job:
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This is a high exposure support position in which candidates assist our existing enterprise customers to resolve technical issues. Tech Support will communicate to AvePoint’s worldwide customer base via online webcasts and conference calls. The ideal candidate should have a solid technical background and excellent written/verbal communication skills, willingness to learn and able to work in a fast-paced,high energy environment.
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Qualifications:
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-BA/BS Degree (Computer Science majors are preferred but not required)
-1 to 5 years of experiences
-Excellent communications and customer service skills
-Ability to work individually and within a highly collaborative team environment
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Knowledge in the following area is a plus:
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-Relational Database concepts (We use Microsoft SQL Server 2000, 2005)
-Apache
-Microsoft SharePoint
-IIS (Internet Information Services Manager)
-Network concepts (TCPIP, Client – Server environments)
-Windows Server, account settings, AD, domain
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THIRD POSITION: PRODUCT MANAGER
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The Job:
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The Product Manager is responsible for the development and implementation of the strategic plan for a specific product and/or product line. This person will need to be involved in the product definition and product management throughout the entire product lifecycle. We’re seeking an experienced self-starter, with an entrepreneurial spirit, to join our team of fun, high energy,creative and smart people as we develop the next big thing! AvePoint offers a superb compensation package which includes a base salary + annual performance based cash and/or stock option bonuses + outstanding benefits. In addition, our comprehensive training sessions offers all the necessary tools to succeed.
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Responsibilities for the position include but are not limited to:
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-Participate in the development of the product roadmap
-Determine new product features based on industry understanding, customer input, sales input and technology direction
-Develop user requirements and functional specifications to document the new features
-Provide advice and feedback during the development process
-Monitor the testing process to ensure the delivered product meets the required functionality, user interface and performance requirements
-Present new products & features to necessary team members, such as trainers, marketing coordinators, and sales management
-Monitor the overall development schedule to ensure on time delivery of product releases
-Conduct market research studies to ascertain competitive features, pricing, and market share
-Organize and Lead product planning, phase review and operational preparedness across all involved departments
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Qualifications:
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-BA/BS in a technology related field is a must
-Experience with software development
-Familiarity with SalesForce.com or CRMs (Customer Relationship Management Systems)
-Experience in transforming business and design requirements into a product requirements document
-Understanding the product management lifecycle
-Strong project management skills; organized, extremely high attention to detail, able to manage multiple time-sensitive projects
-Demonstrated success managing priorities and personalities in cross-functional teams
-Exceptional verbal and written communication skills
-Fast learner with passion for technology
To learn more about AvePoint, please visit our web site at www.AvePoint.com.
Please submit your cover letter and resume to: Career@AvePoint.com
